Legal & trust
Everything, in one place.
The policies and agreements that back Loam, written for Australian schools and universities. If your privacy office or integrity team needs a single link, this is it. Questions before you sign are always welcome: hello@loam.ink.
Agreements
The contracts that govern using Loam at a school.
- Terms of ServiceThe agreement between Loam and the schools and individual educators that use it: plans, the Free plan's commitments, data ownership, evidence, liability, and Australian Consumer Law.
- Data Processing AgreementOur standard DPA for institutions: roles, security measures, region-aware data hosting, breach notification, subprocessors, and deletion. Executed per institution.
- Data Terms (Free plan)The short-form data commitments for personal workspaces: no sale, no advertising, no AI training, region-aware hosting, breach notice, and free export and deletion.
Privacy
What we collect, what we refuse to, and who touches the data.
- Privacy PolicyHow we handle personal information under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, and what we deliberately never collect.
- Cookies & website analyticsThe consent boundary for PostHog EU on the public website: what is measured, replay masking, retention, and how to reject or withdraw.
- Collection noticeThe short, plain-language privacy notice for students and parents. Written to be read at sign-in and handed out by schools.
- SubprocessorsEvery third party involved in running Loam, what each one does, and where it processes data. It's a short list on purpose.
Access
Making sure every student can actually use it.